How to fix a usb mass storage device problem. How to fix “Problem Ejecting USB Mass Storage Device” in Windows 10 (3 solutions) - Duration: 2:45. EasyTechGuides 723 views. If a USB device is generating the Code 10 error, uninstall every device under the Universal Serial Bus controllers hardware category in Device Manager as part of the driver reinstall. This includes any USB Mass Storage Device, USB Host Controller, and USB Root Hub.

Hi,

Thank you for the response and keeping the status updated. I appreciate the troubleshooting you tried on the computer.

Are the other USB devices working fine?

Does this device work fine on other computers?

The Code 10 error pertains mainly to hardware and device driver issues or to compatibility issues between hardware drivers and additional software that is installed in Windows. Therefore, we recommend that you troubleshoot these issues by focusing on device drivers, on device configuration issues, and on hardware compatibility issues. You might need to update the chipset drivers and the USB controller

Follow the article given below for more information.

Description of Code 10-related errors that Device Manager generates in Windows-based computers

You may also try deleting the USB 'Upper Filter' & 'Lower Filter' Entry

Before we go any further, please first backup the Registry.

Important:This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs.
For more information about how to back up and restore the registry in Windows:

1. Click “Start”, type “REGEDIT” (without quotation marks) in the “Search” bar and press Enter.

Note: If UAC (User Account Control) pops up, please accept it.

2. Right click “Computer” (the root node) in the left pane, click “Export” under the “File” menu, choose “All” under “Export range”, and select “Desktop” in the “Save” in box and type backup in “File Name”. Click “Save”.

Note: The backup file is on the Desktop and named backup.reg. We can simply restore the registry by double-clicking the backup.reg file.

3. Click “Start”, type “REGEDIT” (without quotation marks) in the “Search” bar and press Enter again.
4. Locate the “UpperFilters” value under the following key in the registry:

HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass{36FC9E60-C465-11CF-8056-444553540000}

5. On the “Edit” menu, click “Delete”, and then click “OK”.
6. Locate the “LowerFilters” value under the same key in the registry:

HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass{36FC9E60-C465-11CF-8056-444553540000}

7. On the “Edit” menu, click “Delete”, and then click “OK”.
8. Quit Registry Editor and restart the computer.

Note:

Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

Usb Mass Storage Device Windows 10 Driver

322756 (http://support.microsoft.com/kb/322756/ )

Usb Mass Storage Device Windows 10 Download

How to back up and restore the registry in Windows

Usb Mass Storage Device Disabled Windows 10

Please reply with the results, I will be glad to help you further.

Usb Mass Storage Device Error Windows 10

Thank you.